What information is collected and how is it processed?
As part of our exchanges, we need to collect different types of information. Here is the list of data collected and why we do it:
Name, first name and address
We need all this information in order to carry out the commercial service and in particular the delivery of your order.
Phone number and email address
Many notifications are sent to you by email to inform you about the progress of your order and about the follow-up of the package. If you are also a subscriber to the newsletter, this allows you to receive information and offers privileges from our brand.
Connection data
This information such as the date of last visit, the composite baskets or the date of registration are only collected for informational purposes or to allow us to improve our website.
Financial data
Your bank details are encrypted from our website. We can only see from our bank statements your account number and transaction number as a standard bank statement.
Newsletter data
Our emailing tool allows you to retrieve some information such as the opening rate, the click rate, the connection tool or even the location.This data is used to improve our shipments such as schedules, display optimization and the relevance of the information sent.
Is your data shared?
Your personal information is not and will never be sold to third parties.
They are stored for a period of 3 years from your registration date in the secure interface of our e-commerce online solution and on our CRM tool for logistics and accounting management.
How is your data protected?
Your data is stored on our online e-commerce solution.
Only a few authorized people have access to this ad authority interface via secret access codes.
We work on a secure and proven online solution, updated by a webmarketing agency.
What are your rights?
You have many rights to your personal information:
-The right to be informed about the use of your personal information as is the case on this page.
-The right to access the personal information we have about you.
-The right to request the correction of erroneous personal information we have about you as is the case from your customer account.
-The right to request that we delete your data, or stop processing or collecting it, in certain circumstances.
-The right to opt out of the newsletter. All you need to do is click on the churn link at the bottom of the email.
COOKIES POLICY
When you visit the site, cookies are deposited on your computer.
This section gives you a better understanding of how cookies work and how to use current tools to set them up.
What is a cookie?
A cookie refers to a text file that the server (the site) you visit records on your hard drive or in your browser's memory and that allows your computer to store different technical data allowing general control of public access to the site (number of visits, connection to other sites, ...) or personalization of pages displayed for your next interactions with this site.
Why do we use cookies?
These are cookies deposited by www.ironandresin.eu on your computer, tablet or mobile for the purposes of browsing our website.
Personal data collected automatically
When browsing this site, your computer interacts with a server that provides all the requested resources by automatically recording each operation in a specific file where your computer is identified by its IP address.
This automatically transmits some standard data to us by your browser.
In addition to your IP address, these include the type of browser you use, its features, your operating system, the identification of the third-party site (Facebook, Twitter, ...) from which you eventually logged in, and the dates and times of access to the site.
This automatic collection allows us to monitor the overall activity of the site, identify errors and ensure that the site benefits from the appropriate hardware resources.
This data and in particular your IP address do not allow us to identify you by name, except to question your ISP, which is only possible in the context of legal proceedings.
Like many commercial websites, we collect information automatically during every visit you make to this site (pages, links, documents consulted, ...).
This personal information about you helps you to visit this site by avoiding providing the same information on each new visit or by personalizing its content according to the preferences or interests you may have issued.
We may use cookies to record your user ID (digital identity) to facilitate your search for information and logins on the site, as well as to retain other information of interest to the operation of your session.
Some of these cookies, especially those related to your route on the site, are automatically deleted at the end of your session.
They are kept within the deadlines set by the CNIL for canvassing customers and prospects.
Finally, others are used in an aggregated, and therefore anonymous, way to enable us to improve the ergonomics of navigation and to identify the interests of Internet users as a whole.
What cookies do we use?
Essential cookies
Preference cookies
Tracing cookies
Analysis cookies
How do I set up cookies?
You are free to accept or refuse these cookies.
All you have to do is change some of your browser settings so you don't want cookies or be notified if you register a cookie on your computer. However, some services may not be available. it is also possible to manually remove cookies after they are used, via the web browser.
The following links offer specific information for the most common browsers: